There is now a single spot for students to change all GCVS Passwords: Attempting to change your password elsewhere will not work and may cause issues on your account. 

If you have lost or forgotten your password, please call the office M-F, 8AM to 4PM at 413-475-3879 to have it reset. Your Learning Coach can also email support from the email address on file to request it be reset. 

To change your password, once on the SSRPM website just click on the Change Password link.

Enter your current username and current password on the following page and then click next:

You will want to follow the requirements on the password change page. When your password meets all the criteria all of the red X will turn to green checks.

When finished click on Change it will sync your new password will GCVS system within 30 seconds.